Legal Information

Privacy Policy

Last Updated: January 2025

Nexcore Contractors Ltd
Company Reg: 15832676
England & Wales

At Nexcore Contractors Ltd (Company Registration Number: 15832676), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website or services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and postal address when you contact us or request a quote
  • Project Information: Details about your roofing, insulation, or scaffolding needs
  • Business Information: Company name and contact details (for commercial clients)
  • Technical Data: IP address, browser type, device information, and website usage data

2. How We Use Your Information

We use your information to:

  • Provide quotes and respond to your inquiries
  • Deliver our roofing, insulation, and scaffolding services
  • Process payments and issue invoices
  • Communicate with you about your projects
  • Improve our website and services
  • Comply with legal obligations

3. Data Protection & Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:

  • Secure data storage and encryption
  • Regular security assessments
  • Limited access to personal data
  • Staff training on data protection

4. Your Rights

Under UK GDPR, you have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate information
  • Erasure: Request deletion of your data (subject to legal requirements)
  • Restriction: Limit how we use your data
  • Portability: Receive your data in a portable format
  • Object: Object to processing of your data

5. Data Sharing

We do not sell your personal data. We may share your information with:

  • Trusted service providers (e.g., payment processors, email services)
  • Professional advisors (accountants, lawyers)
  • Legal authorities when required by law

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Typically, we retain customer data for 7 years for tax and accounting purposes.

7. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Nexcore Contractors Ltd
Company Registration: 15832676

GDPR Compliance

Nexcore Contractors Ltd is committed to compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We regularly review and update our data protection practices to ensure the highest standards of privacy and security for our clients.