Terms of Service

When you engage Nexcore Contractors Ltd, you agree that:

• All quotes provided are valid for 30 days unless otherwise stated
• A written contract will be provided before work commences
• You have the authority to authorize work on the property in question
• All information provided to us is accurate and complete

• Deposits: A deposit may be required before work commences, typically 30-50% of the total project cost
• Progress Payments: For larger projects, staged payments may be agreed upon
• Final Payment: Due upon completion and your satisfaction with the work
• Payment Methods: We accept bank transfer (BACS), credit/debit cards, and cheques
• Late Payments: Late payments may incur interest charges as permitted by law

Nexcore Contractors Ltd commits to:

• Carry out all work with reasonable care and skill
• Use quality materials suitable for the intended purpose
• Maintain full public liability insurance (£10 million)
• Comply with all relevant building regulations and safety standards
• Provide certificates and guarantees where applicable
• Complete work within agreed timescales (subject to Section 5)

As our client, you agree to:

• Provide safe and reasonable access to the work site
• Obtain necessary planning permissions (where applicable)
• Make timely payments as agreed
• Inform us of any site conditions that may affect our work
• Notify us immediately of any concerns during the project

Work may be delayed due to factors beyond our control, including but not limited to:

• Adverse weather conditions
• Unforeseen structural issues discovered during work
• Material supply delays
• Client-requested changes

We will notify you promptly of any delays and work with you to minimize disruption.

• We provide workmanship guarantees as specified in your contract
• Material warranties are provided by manufacturers
• Guarantees do not cover damage caused by third parties, misuse, or neglect
• Regular maintenance may be required to maintain warranty validity

• Before Work Starts: You may cancel with written notice. Deposits may be refundable less any costs incurred
• After Work Starts: Cancellation charges will apply for work completed and materials purchased
• Changes to Scope: Any changes must be agreed in writing and may affect price and timescales

• We maintain £10 million public liability insurance
• We are not liable for pre-existing damage or defects
• Our liability is limited to the contract value unless caused by negligence
• Clients should notify their home insurance of works being undertaken

In the event of a dispute:

• We will first attempt to resolve the matter through direct negotiation
• Mediation may be considered before legal action
• These Terms are governed by English law
• Any legal proceedings will be subject to the exclusive jurisdiction of English courts

For questions about these Terms or to discuss your project: